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  1. When you determine your preferred contact method with your service provider (such as Alternative Payment Agency, your child care provider, and contracted R&R agency), if you opt to use SMS or never provided them with your email address, you will receive all notifications in SMS from this short code. Message and data rates may apply. 

    When you designate your preferred contact method with your Service Provider (such as Alternative Payment Agency, your Child Care Provider, or a Contracted R&R Agency), and opt to use SMS or do not provide them with your email address, you will receive all notifications in SMS from this short code. Message and data rates may apply

  2. You can change this by contact the message sender (the agency or your child care provider) to change to voice call or email, if you no longer want to receive the SMS.

    If you no longer want to receive the SMS alert, you can contact the message sender (the Agency or your Child Care Provider) to change to a voice call or email

  3. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

  4. T-Mobile is not liable for delayed or undelivered messages.

  5. For all questions about the services provided by this short code, you can send an email to support@mcttechnology.zendesk.com.

  6. If you have any questions regarding privacy, please read our privacy policy.

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