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CareConnect, also known as CareCloud, is a cloud platform operated by MCT Technology Inc. ("us" "we" or "our") to be used by the organizations serving the child education and care communities ("customers"). Short code SMS is one of the a communication tool used by our customers to send you notifications related to your child's education and , care needs, and progressesprogress, as well as the verification method for your portal account on CareCloudCareConnect.

User Consent

By opting the designating your preferred contact method as SMS with your cell number, you agree to the terms Terms and conditions Conditions of this Privacy Policy and the associated Terms of Service Service (set forth on on here) you expressly consent to the processing of your Personal Information and Anonymous Information according to this Privacy Policy. Your Personal Information may be processed by us in the country where it was collected, as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.

Collection and Use of Information

Personal Information

In In general, we collect Personal Information that you submit to us voluntarily through our portal account service. We also collect services. This includes information that you submit in the process of creating or editing your account and user profile on Family Portal or Provider Portal. For example, our registration and login process requires you to provide us with your name, valid email address, cell number and password of your choice. When If you personalize your profile and use the features of the portal, we will collect any information you voluntarily provide. Our customer customers may request optional information as part of their service, such as your and your child(ren)'s year of birth, gender and other demographic information, but they are not related to this SMS short code service. 

Personal Information from Other Sources

We may receive Personal Information about you from our customers with which that you have are registered with. We may associate this information with the other Personal Information we have collected about you.

Information Collected Via Technology

All messages sent through our communication service with services, your cell number, message content, and its status logs will only will be stored in our database for the reporting purpose purposes for our customers. 

Third Party Sites and Advertising

We do not share this information with any other sources.

Contact and Revisions

If you have questions or concerns about our Privacy Policy, please contact us at: support@mcttechnology.zendesk.com. This Privacy Policy is subject to occasional revision at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page. If you object to any such changes, please contact the message senders directly, or change your preferred contact method in your portal account profile.